MetroMail is a small, carefully operated email service. Every mailbox belongs to a real, identity-verified person — which is why mail from our domain stays clean, trusted, and welcome in inboxes everywhere.
How membership worksWe deliberately stay small. MetroMail does not chase sign-up numbers — we protect the reputation of every address on this domain by knowing exactly who our members are.
Each account is provisioned only after a real-world identity check. Anonymous accounts do not exist on MetroMail, and accounts are never resold or shared.
Strict outbound controls, full SPF, DKIM and DMARC authentication, and continuous monitoring keep our domain trusted by receiving mail servers.
Member mail is never read for advertising, never profiled, and never sold. We collect only what is needed to operate the service safely.
Members talk to real people. Our support and abuse desks are staffed by the same team that operates the service.
MetroMail is not a public email provider. There is no self-service sign-up form on this website, and instant registrations are never offered. Membership is granted through a controlled onboarding process:
Prospective members are referred by an existing member or apply through our partner organisations.
Applicants verify their real identity with official documentation. This protects our community and everyone who receives mail from this domain.
Every application is reviewed by a person. We may decline applications that do not meet our trust standards, without appeal.
Approved members receive their mailbox details directly from our team, together with our acceptable use policy.
Because every MetroMail address is tied to a verified real identity, our mailboxes cannot be used for anonymous spam, fraud, or abuse. Any account found violating our policy is suspended immediately and permanently.
Our acceptable use policy forbids unsolicited bulk mail, phishing, fraud, and any unlawful activity. We respond to abuse reports promptly and cooperate with receiving networks and authorities.
Reports are reviewed by a human, typically within one business day. Confirmed abuse leads to immediate account termination.
All mail is authenticated with SPF and DKIM and protected by a DMARC policy, so spoofed mail pretending to be from this domain can be rejected by receivers.
Outbound volume is tightly limited per account. Bulk sending is technically restricted and contractually prohibited.
Mail data is stored on encrypted infrastructure with restricted operator access and clear retention rules.
Not directly. MetroMail has no public registration. Membership is limited, referral-based, and requires real identity verification with manual review. If you were not referred by an existing member or partner organisation, we cannot offer you an account at this time.
Because trust is the product. One abusive account can damage an entire domain. Verifying every member keeps MetroMail addresses reliable for the people and services that receive our mail.
Please forward the complete message, including headers, to our abuse desk at abuse@metromail.my.id. Every report is investigated and confirmed abuse results in permanent suspension.
MetroMail is a private member service operated for a closed community. It is not sold publicly and there are no public plans or pricing.
Access details are provided privately to each member during onboarding. For security reasons, member sign-in is not linked from this public page.
Abuse reports: abuse@metromail.my.id
Postmaster: postmaster@metromail.my.id
Member support: support@metromail.my.id
Member sign-in is not linked from this public page for security reasons. Your access address and credentials were provided privately during onboarding. If you are a member and have lost your access details, contact support@metromail.my.id from your recovery email.